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Caring For The Customer


The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.

Addey Air-taxi Morro de São Paulo - Salvador   has an average customer care rating of 2.87 (out of a possible 5). The scores for each parameter are:
  • Service of Staff................................................................................... 3.33
  • Quality of Information ...................................................................... 2.67
  • Overall Experience .......................................................................... 3.33
  • Safety/Organization ......................................................................... 2.33
  • Overall Impression/ Value.............................................................. 2.67
Pickup info:

Pick-up at airtrack terminal in Caeira Farm. It is on the Thrid Beach (Terceira Praia).


Notes:

*The schedules may change without previous notification.

*The tourist tax is not include in the ticket value.

*The lugage’s carry is not include in the ticket value.




Traveller Feedback

Ms Wai-King C.
- United Kingdom
on 27 Jan 2012
The pilot opened the door of the aircraft just as we touched down! This was quite scary as other passengers also loked at each other in surprise when he did this. He also seemed to let a customer fly the plane! I was definitely not happy with this (i.e. the flight back from Morro DSP > Salvador)

Mr Geoffrey D.
- South Africa
on 11 Jan 2012
Our departure from Salvador to Morro de Sao Paulo was delayed by 1 hour for no apparent reason. We do not speak Portuguese and we were not kept informed sufficiently to make us feel secure.

The return flight was on time and very enjoyable.

Mr Michael Eduardo M.
- Brazil
on 15 Mar 2011
Pilot was friendly and experienced and flight was very pleasant. Airplanes looked a bit old and maintenance seemed questionable which is never good for an airplane.