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Caring For The Customer


The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.

Catamaran from Morro de São Paulo to Salvador   has an average customer care rating of 3.40 (out of a possible 5). The scores for each parameter are:
  • Service of Staff................................................................................... 4.00
  • Quality of Information ...................................................................... 2.00
  • Overall Experience .......................................................................... 4.00
  • Safety/Organization ......................................................................... 3.00
  • Overall Impression/ Value.............................................................. 4.00
Pickup info:

Pick-up at Morro de São Paulo pier.


Notes:

If you have a flight leaving from Salvador on the same day that you take the catamaran from Morro de São Paulo, leave from Morro at least six hours before your flight, especially in case of bad weather.




Traveller Feedback

Mr Greiner W.
- Germany
on 12 Dec 2011
The tour operator didn't know what to do with my online ticket. He let us enter the boat, but this didn't seem to have been the way we were supposed to proceed.
Don't buy in advance, save this time and buy your ticket in Salvador or Morro.