Deposit requirements
Unless stated otherwise, bookings made through www.morrodesaopaulo.travel/ are on a demand basis. Once your request has been made Rota Tropical will check availability and will then inform you of the status of your booking request. Our team will inform travellers of their specific confirmation deadline after the request as been made.
Please note that deposit requirements will vary depending on the hotel specifications, check your hotel’s policies or contact the local operator for more information. In general, for all clients outside of Brazil, the booking will be secured once 100% of the payment is received; clients can choose to pay using paypal or through in-house credit card processing. Brazilian nationals or those residing in Brazil, can opt to use either of the above payment options or to pay 100% of the booking in advance through a direct deposit into a Brazilian bank account.
Booking Cancellations
Confirmed bookings may be cancelled by the traveller but the stipulated cancellation policy for that booking item will apply. A booking will only be considered cancelled upon written acknowledgement from the local operator. Should the policy be unclear, please contact the operator before securing your booking.
Payment
Clients residing outside of Brazil can utilize paypal to process credit card transactions. You can read more about it here. When paying via paypal, you may be required to set up a paypal account. This is free of charge. The information that you enter into the paypal system is used only for verification purposes and will not be distributed.
Foreign clients can also opt for their credit card payment to be processed in-house. Should you have any concerns about unauthorised payments, please feel free to contact the local operator or the South America regional whl.travel office.
Brazilian nationals will have the additional option to directly deposit 100% of the booking into a Brazilian bank account. Please note that deposits will not be accepted outside of Brazil.